Corporate responsibility

Software that answers to small businesses.

Careful with their data, honest about automation, fewer kilometres driven, and usable by everyone on the team.

Responsible AI

People approve. Software proposes.

We publish how every automated feature in EarnFlow works and what it can and cannot do. Our commitments:

Consent before data leavesAny feature that sends data to an AI provider asks each person first, explains what is shared, asks again when that changes, and can be withdrawn.
Nothing reaches a customer unreviewedAgents place their work in a review inbox. Autonomy is a setting the organization chooses, per agent, and every autonomous change is attributed and flagged for review.
No invented prices, no generated customer messagesCustomer emails come from fixed templates; estimate lines come from your catalog.
Sensitive data stays outHR notes, emergency contacts, payment references and locations are never sent to a model.
Deterministic where it mattersDispatch, collections and recurring bookings use rules and optimizers that give the same answer every time and can be explained.

Our AI provider

Anthropic

EarnFlow's language-model features use Claude by Anthropic under commercial terms that do not permit training on our customers' data, with usage metered per organization and per person so administrators can see and cap it. Two features use it: the Estimator, with each person's consent, and EarnFlow Support AI, only under a support access the customer approves. AI Dispatch and the agents run on rules and optimizers on our own servers and send nothing to Anthropic.

How AI features handle your data

Fewer kmAI Dispatch orders visits to shorten drive time between them.

Fewer no-showsReminders and on-my-way updates reduce wasted trips.

Less paperOnline estimates, invoices and payments replace printed copies and cheques.

Right-sized teamsCapacity forecasts help owners hire when work demands it, not before.

Sustainability

The greenest kilometre is the one not driven.

Field service is a driving business. Every day EarnFlow plans, it orders visits to shorten routes, reminds customers so trips aren't wasted, and proposes handing a late technician's stops to someone nearby. We run on a single efficiently sized server in Canada and keep our own operations remote-first.

Accessibility

We design to WCAG 2.1 AA across the web app, the mobile apps and this site, and we treat reported barriers as bugs with a fix date. Our accessibility statement

Privacy

We collect what the product needs and nothing for advertising. No tracking in the apps, no third-party ad cookies on this site, and account deletion available to every person. Privacy policy

Fair pricing

One plan with everything included, so a two-person business gets the same dispatching and agents as a two-hundred-person one. Ask us about non-profit pricing.

Community

Trades-training programs and newcomer entrepreneurship groups in the Greater Toronto Area can ask us for a free onboarding session. Get in touch

Ethics

We don't sell customer data, we don't build dark patterns, and we don't lock customers in: your data is exportable and your subscription cancels at the end of the period, every time.

Transparency

Our security practices, subprocessors, pricing and what is and isn't switched on yet are public on this site. If a question isn't answered here, email hello@earnflow.ca.

Try EarnFlow free for 30 days.

A card on file, not charged until the trial ends. Add your team and your customers, plan tomorrow, and see what the agents catch.

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